Our mission is to build a legacy of client trust and long-term relationships through designing and building the type of homes that clients love, and delivering exemplary service to our client families. As our name implies, we want to be the family builder for future generations.
Our unique business model has attracted a team of expert project executives, managers, superintendents, administrative professionals, manufacturers, and vendors all of whom want to be associated with Encore because of our reputation for excellence.
No matter who our clients interact with, they receive the same level of excellent personal service.
Andy and Stephanie Keller
“Except for three visits, we went through this whole process while living out of town. My first impression of Justin was that I was dealing with a straightforward, honest, very trustworthy person who is good for his word. He bent over backwards to make this process work for us within our very difficult circumstances [Katrina victims; Ed.] He was extremely flexible with us.”
“During our three visits, he made his entire team available to us because we only had 3-4 hour windows to work in. We sat down in his office for our initial meeting before we ever signed on the dotted line and mapped out every detail. Justin was helpful to point out what was considered an upgrade (very little!) and even gave us a good guess at how much it would cost us if we wanted to proceed with it. He let us take out one wall and add a wall somewhere else that wasn’t on the plan. He and John were very accommodating. The whole experience went smoothly. We knew what to expect at the end of that meeting.”
“The quality and the amenities that Justin offers as standards in his homes are considered upgrades that you have to pay extra for with other builders. One of those is finished trim in every room and every around every window. You just get more for the money with Encore. Another reason we went with Justin and Encore is that they are one of the very few who build with real wood floors.”
“His onsite construction manager, Jeremy, is absolutely awesome! Very accommodating and always follows through.”
“I was surprised and pleased at how generous the landscaping package was.”
“It comes down to this. A lot of builders can talk the talk, but Justin walks-the-walk!”
Dick and Sally Wallace
“We have built other custom homes prior to working with Encore. We were living out of town at the time we started building this house. My husband Dick saw another Encore home and loved it. We knew we had to call and talk to Justin. Our realtor saw the house and told us that we could not have that quality – that it was out of our price range; in fact, it was not!”
“The experience was night and day from the other processes. It was wonderfully unique.. Justin makes it as client-friendly as possible. He and John were willing to work with us on issues we considered important.”
“Justin was always accessible; we could talk directly to him any time. His foreman and the other people who work for him are great too, but it’s unusual to have such direct access to the owner of the company.”
“On one of our visits to town, Encore’s interior designer met us and took us to various places to help us pick out what we wanted. She was a tremendous help to us.”
“I love the built in closets! We have amenities in our house for which we would have paid other builders extra. The beautiful trim and casework, and the coffered and trey ceilings are all very carefully and beautifully fashioned.”
Tom and Mary Rauter
“Our circumstances were difficult. We were out of towners. Our son recommended that we talk to Justin at Encore. Justin bent over backwards to accommodate our many requests for changes to his original plan. We really felt, and appreciated, that he took a special interest in our home because of all of the changes we wanted to make. He flipped the master suite location, added a sun room, and even raised the roof to accommodate full sized ceilings on the second floor.”
“Among the many pleasant surprises we encountered, we were thrilled with his custom trim work and about his recommendations to build benches beneath the windows. The interior woodwork is second to none!”
“He is a local company with a local reputation on the line. You get much more with his homes than you would get from other builders. Ours is not a million dollar home; he went ‘slumming’ when he decided to build our home. But with all that we got in our home, it really feels like a million dollar home! We would recommend him without reservation!”
Bill & Grace Long
“Justin is so talented and creative. He is passionate about designing and building. During our initial meeting, we were exchanging ideas for what we wanted and his enthusiasm for what we were doing was contagious – we were getting so excited because we could see how excited he was! He is genuinely interested in making customers happy.”
“He also makes the whole process so easy. We went into it knowing we would have a lot of upgrades because that is what we wanted. We wanted the grill burning when we walked in the door, and Justin did everything in his power to cover all of the details.”
“Working with the other Encore staff was a pleasure! It’s almost like family; we became very close to Janet!”
Justin Franks, President
Office: (615) 771-4800
Mobile: (615) 394-2211
Building is a Franks family tradition! Justin is a third generation builder and the youngest of twelve siblings – nine of whom are builders! The passion for Encore Construction grew out of Justin’s experiences building Loft Beds on the side in Manhattan while pursuing musical theatre. The idea of combining detailed artistry and structure made the thought of building custom homes come alive – and he has never looked back.
Growing up on his father’s job sites gave Justin the knowledge he needed to launch Encore Construction in 1997. Since then Justin’s chief desire has been to build a legacy for every family – something they can love and hand down to future generations. His passion for excellence and personal service are hallmarks of every relationship with client families. “I am honored that families trust me with their dreams…and resources. I will never take the opportunity to build their home for granted.”
Justin is a former member of the Board of Directors for the Williamson County Better Business Bureau.
Wylie Franks, Broker/Owner
Encore Realty, Inc.
Office: (615) 261-124
Mobile: (615) 533-6874
Wylie Franks is the President and Principal Broker of Encore Realty, Inc. With a strong emphasis in Brentwood and Franklin Tennessee, Wylie has specialized in new construction and luxury homes sales in the finest neighborhoods of Williamson County since 1997.
Commercial real estate: Wylie has office/retail commercial property available for lease or purchase in the heart of Cool Springs! Aspen Grove Drive at Lincoln Center. Zoned IC.
ABR, Accredited Buyer’s Representative
GRI, Graduate, Realtors Institute
CRS, Certified Residential Specialist. The CRS designation, awarded by the council of Residential Specialists, is the highest professional designation awarded to Realtors in the residential sales field. It is a professional honor shared by only 4% of Realtors nationwide.
The Council of Residential Specialists
The Real Estate Buyer’s Agent Council
The Multiple Listing Services
The Williamson County Association of Realtors
The Tennessee Association of Realtors
The National Association of Realtors
Janet Hanlon, Office Manager
Office: (615) 771-4800